Our Incident ResponseResponseResponse Process
A proven process, measurable results
A rigorous, battle-tested methodology
Our methodology capitalizes on repeated and optimized field interventions. It combines human expertise, intelligent automation and rigorous governance to reduce operational impact while strengthening your cyber posture.
Alert & Mobilization
Alert received, initial assessment and mobilization of the response team. Our 24/7 hotline ensures immediate availability.
Containment & Investigation
Isolation of compromised systems and start of the forensic investigation to understand the scope and nature of the attack.
Eradication & Recovery
Complete threat eradication and secure restoration of systems. We ensure no backdoors remain.
Reporting & Improvement
Delivery of a detailed report and implementation of recommendations to prevent recurrence. Support for insurance claims.
Our core principles
What sets our approach apart
Data-driven approach
We use AI tools and advanced analytics platforms to rapidly identify threats and optimize our intervention.
Multidisciplinary teams
Our teams combine technical expertise, legal knowledge and communication skills for holistic incident management.
Speed of execution
Every minute counts during an incident. Our optimized processes ensure a fast response without compromising quality.
Guaranteed compliance
All our processes comply with Canadian regulations (Law 25, PIPEDA) and international standards (ISO 27001, NIST). Our reports are admissible in court.
Results that speak for themselves
Our performance in numbers