ITCS GROUP

CYBERSECURITY SOLUTIONS

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ITCS FLAGSHIP SERVICE

Cyber Incident ResponseIncident ResponseIncident Response

24/7 intervention to manage cyberattacks, minimize damage and restore your operations

< 2h
Response Time
24/7
Availability
100%
Client Satisfaction

24/7 Hotline

Immediate bilingual intake and stakeholder coordination.

Forensic Investigation

Root cause analysis, evidence collection, containment.

Environment Restoration

Secure recovery, environment rebuild.

Ransom Negotiation

Structured approach to reduce financial impact.

eDiscovery & PII Scan

Rapid identification of sensitive data, compliance support (e.g. Quebec Law 25, PIPEDA) and notifications.

PROVEN METHODOLOGY

Our 4-Step Intervention Process

A structured, rigorous approach to effectively manage any cyber incident

1
STEP 1< 30 MIN

Alert & Mobilization

  • 24/7 hotline intake
  • Initial criticality assessment
  • Mobilization of the response team
  • Communication plan setup
2
STEP 22–24 H

Containment & Investigation

  • Isolation of compromised systems
  • Evidence collection & preservation
  • Forensic log & artifact analysis
  • Attack vector identification
3
STEP 31–5 DAYS

Eradication & Recovery

  • Complete malware removal
  • Secure reset of accesses
  • Data restoration
  • Post-recovery security testing
4
STEP 4POST-INCIDENT

Reporting & Improvement

  • Detailed forensic report
  • Complete incident timeline
  • Security recommendations
  • Claims support

Types of Incidents We Handle

Our expertise covers the full cyber spectrum

Ransomware

Data encryption, negotiation, secure restoration.

~65% of interventions

Data Breaches

Sensitive data identification, compliance.

~15% of interventions

Phishing / BEC

Business email compromise, fraud investigation.

~10% of interventions

Malware

Trojans, spyware, rootkits eradication.

DDoS Attacks

Mitigation, service restoration.

Intrusions

Unauthorized access, lateral movement.

CERTIFICATIONS

Certified expertise

Our team holds the most recognized certifications in digital forensics and incident response.

GCFA — GIAC Certified Forensic Analyst

GCFA

GIAC Certified Forensic Analyst

GCFE — GIAC Certified Forensic Examiner

GCFE

GIAC Certified Forensic Examiner

GCIH — GIAC Certified Incident Handler

GCIH

GIAC Certified Incident Handler

GX-FE — GIAC Experienced Forensics Examiner

GX-FE

GIAC Experienced Forensics Examiner

MCFE — Magnet Certified Forensics Examiner

MCFE

Magnet Certified Forensics Examiner

ECIH — EC-Council Certified Incident Handler

ECIH

EC-Council Certified Incident Handler

CHFI — Computer Hacking Forensic Investigator

CHFI

Computer Hacking Forensic Investigator

SANS / GIAC — GIAC Certifications

SANS / GIAC

GIAC Certifications

Need a Rapid Response?

Our team is available 24/7 to handle your cyber emergencies