Cyber Incident ResponseIncident ResponseIncident Response
24/7 intervention to manage cyberattacks, minimize damage and restore your operations
24/7 Hotline
Immediate bilingual intake and stakeholder coordination.
Forensic Investigation
Root cause analysis, evidence collection, containment.
Environment Restoration
Secure recovery, environment rebuild.
Ransom Negotiation
Structured approach to reduce financial impact.
eDiscovery & PII Scan
Rapid identification of sensitive data, compliance support (e.g. Quebec Law 25, PIPEDA) and notifications.
Our 4-Step Intervention Process
A structured, rigorous approach to effectively manage any cyber incident
Alert & Mobilization
- 24/7 hotline intake
- Initial criticality assessment
- Mobilization of the response team
- Communication plan setup
Containment & Investigation
- Isolation of compromised systems
- Evidence collection & preservation
- Forensic log & artifact analysis
- Attack vector identification
Eradication & Recovery
- Complete malware removal
- Secure reset of accesses
- Data restoration
- Post-recovery security testing
Reporting & Improvement
- Detailed forensic report
- Complete incident timeline
- Security recommendations
- Claims support
Types of Incidents We Handle
Our expertise covers the full cyber spectrum
Ransomware
Data encryption, negotiation, secure restoration.
Data Breaches
Sensitive data identification, compliance.
Phishing / BEC
Business email compromise, fraud investigation.
Malware
Trojans, spyware, rootkits eradication.
DDoS Attacks
Mitigation, service restoration.
Intrusions
Unauthorized access, lateral movement.
Discover our other services
A comprehensive approach to cybersecurity
Need a Rapid Response?
Our team is available 24/7 to handle your cyber emergencies